So far this month, we have discussed several State applications of crowdsourcing for operations that directly benefit motorists by providing real-time travel updates and warnings of potential hazards on the roadway. Crowdsourcing also helps agencies manage traffic operations more efficiently.
The Colorado Department of Transportation (CDOT) recently launched a new map-based traffic operations dashboard that pulls in real-time crowdsourced data from HERE™ and Waze™.
CDOT’s traffic operations centers actively use this dashboard to quickly and efficiently respond to reports. When crashes, debris hazards, and delays are reported through the Waze™ app, they are populated into the dashboard. Once alerted, operators can verify the incident and dispatch the appropriate resources. Getting this information in real-time, as opposed to waiting for a call from law enforcement or the public, has allowed CDOT to be more proactive in its response to incidents, especially minor ones, which do not always result in a call. Faster detection and verification through the dashboard allows CDOT to deploy resources, such as the safety patrol or traffic control, quickly. Operators have reported a reduction in response times between 5 and 10 minutes, which can go a long way in preventing or reducing incident-related congestion and avoiding secondary crashes.