August 29, 2019


FHWA – National Highway Institute
1310 North Courthouse Road , Suite 300
Arlington, VA 22201

Contact Hours



In every phase of project development, the transportation professional interacts with project stakeholders such as citizens impacted by the project, elected officials, or the traveling public.
Current research indicates this trend will continue. This public engagement course is designed for transportation professionals who would like to improve the quality of their communications skills. This course will review the best practices in community engagement. With a goal of improving the quality of communication skills, participants will discuss engagement demands in all phases of the transportation project development process. In this course, we will improve our skills by simulating government meetings, interactions with concerned citizens, and public information meetings. The learning environment will be interactive and fast-paced. With transportation examples, keeping the learning relevant will be a priority. Classroom response systems will be used to dynamically personalize the learning experience for course participants. Utilizing case studies, exercises, and small group discussion, participants will have the opportunity to refresh their public relations skills.


8:00 am – Check in
8:15 am – Civic Engagement: What is it? How has it evolved? What are our legal obligations?
10:00 am – Civic Engagement and the Transportation Profession: What are current applications in
12:00 noon – Lunch
12:45 pm – Planning Communications: How can we maximize our efforts with a coordinated plan?
3:00 pm – Crisis Communications: What about when things don’t go as planned?
3:45 pm – Adjourn


Becky Golden

Becky Golden is Virginia’s first Safety Circuit Rider, coming to the program with more than 30 years of experience as a project and design engineer in local government in eastern and central Virginia. After beginning her career at Newport News Shipbuilding, she held various positions of increasing responsibility at the City of Virginia Beach, Hanover County Public Works, and Spotsylvania County. She also served in senior advisor roles with the National Institute for Certification in Engineering Technologies and the American Traffic Safety Services Association. Becky holds a Bachelor of Science degree in Civil Engineering with a concentration in surveying and transportation design from Virginia Tech, and a Master of Public Administration from Virginia Commonwealth University. She is a licensed Professional Engineer in Virginia and Chief Finance Officer for the Virginia Society of Professional Engineers.

Who Should Attend

Anyone whose responsibilities include communicating or interacting with the general public throughout the project development process.

Registration and Payment

The following registration fees cover the session, all course materials and meals:

Free Workshop

Click here for UVA TTA's general registration information, cancellation policy, and refund policy. UVA TTA accepts the following credit cards: American Express, VISA, MasterCard, and Discover. Credit card information cannot be taken over the phone. Alternatively, after registering you can print out a voucher to send in with your payment. After you have completed the transaction you will receive an automatically generated email confirming registration and payment if applicable. Final confirmation and instructions will be sent out during the week prior to the class date.

Don't have access to a computer?
to get a paper registration form (PDF). Print it out, complete it, and email, mail or FAX it to our office following the instructions on the form. Include your check or government purchase order with your registration form. Please note that emailed or faxed-in registration forms will be considered as a "provisional booking" until payment is received. For more information, call our office at (434) 982-2897, fax at (434) 982-2856 or email uva-tta@virginia.edu