Traffic Incident Management (Half Day In-Person Class)
Roanoke, VA
November 9, 2022
12:30 PM – 4:30 PM

Traffic incidents are unplanned roadway events that affect or impede the normal flow of traffic. Traffic incidents increase the likelihood of secondary crashes and pose a threat to the safety of incident responders as well as the traveling public. Traffic Incident Management (TIM) consists of a planned and coordinated multi-disciplinary process to detect, respond to, and clear traffic incidents so that traffic flow may be restored as safely and quickly as possible. Effective TIM reduces the duration and impacts of traffic incidents; improves the safety of motorists, crash victims, and emergency responders; and reduces the frequency of secondary crashes.  The workshop is broken down into nine lessons that focus on improving the safety of responders and road users, the efficiency of incident and emergency response and the reliability of travel.

Who Should Attend: This workshop will be of interest to engineers, public works directors, law enforcement personnel, claims investigators, attorneys, and other state and local roadway personnel with responsibilities in traffic safety related areas.

Learning Modules:

Lesson 1 – Introduction
Lesson 2 – TIM Fundamentals and Terminology
Lesson 3 – Notification and Scene Size-Up
Lesson 4 – Safe Vehicle Positioning
Lesson 5 – Scene Safety
Lesson 6 – Command Responsibilities
Lesson 7 – Traffic Management
Lesson 8 – Special Circumstances
Lesson 9 – Clearance and Termination

About the Instructor:

Diann Wilson has had two years of experience as the State of Oklahoma Traffic Incident Management Coordinator. She is a Nationally Certified Master Trainer from the Federal Highway Administration (FHWA) and a Certified National Instructor from the National Highway Institute (NHI). Diann has developed online curriculum for Virginia DOT, University of Virginia, Federal Highway Administration, and OKC MetroTech Technology Center. She also brings years of educating first responders on proper emergency response practices. She is the owner and consultant for Winning Strategies for 19 years. The services provided include grant writing, grant administration & management, fun raising consultant, and seminars and trainings. Diann served as a reserve deputy for the Seminole County Sheriff’s Department, as a Butner School Board Member for 10 years, and was a speaker for Victim’s Impact Panel for 22 years.

Overall, Diann is an experienced educator who combines hands on experience with effective research practices that produces an effective adult learning environment. One of her most proud accomplishments is being a mother of six children, grandmother to 22 grandchildren, and a great-grandmother to five great-grandchildren.


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