When
November 12, 2026
Time
8:00am - 12:00pm EST
Contact Hours
4
Location Online - Course
This hybrid online class will combine both live instruction and independent online work that you will complete during the day. Independent work will include quizzes, readings, videos and short assignments. Access to a computer with a webcam (either a camera that is built into your laptop or one that connects via USB), a reliable internet connection and a workspace that is free from distraction and noise will set you up for success.
Description
Today’s transportation and public works agencies bring together employees with different experiences, communication preferences, work styles, and expectations. Understanding these differences can strengthen teamwork, improve workplace communication, and help agencies retain valuable knowledge and experience.
This half-day virtual training explores practical strategies for working effectively across generations. Participants will learn how to recognize and navigate differences in communication, feedback, motivation, and leadership without relying on generational stereotypes. Through interactive discussions and real-world transportation and public works scenarios, participants will explore ways to address workplace conflict, establish clear expectations, strengthen collaboration, and build more effective working relationships.
The course also highlights the importance of mentoring, knowledge sharing, and cross-generational learning to preserve institutional knowledge and support workforce development. Participants will leave with practical tools they can apply immediately to improve communication, strengthen their teams, and foster a more collaborative workplace.
Learning objectives:
- Identify factors that influence communication styles, workplace expectations, and working relationships across generations.
- Apply practical communication, active listening, and feedback strategies to improve collaboration.
- Recognize and address common sources of workplace conflict by clarifying expectations and understanding different perspectives.
- Identify opportunities for mentoring, knowledge sharing, and cross-generational learning.
- Develop actionable strategies to strengthen teamwork and preserve critical organizational knowledge.
Instructor
Kim Johnson
Registration and Payment
The following registration fees cover the session, all course materials and meals:
Local Government: $45.00
State/Federal: $70.00
Private Industry: $165.00
Click here for UVA TTA's general registration information, cancellation policy, and refund policy. UVA TTA accepts the following credit cards: American Express, VISA, MasterCard, and Discover. Credit card information cannot be taken over the phone. Alternatively, after registering you can print out a voucher to send in with your payment. After you have completed the transaction you will receive an automatically generated email confirming registration and payment if applicable. Final confirmation and instructions will be sent out during the week prior to the class date.
Special Registration Instructions for Employees of the Virginia Department of Transportation
VDOT employees must register through the VDOT Virtual Campus. Registration fees and related expenses for all VDOT employees will be paid from the VDOT Learning Services Center budget. Registrants should contact their District Training Coordinator or the VDOT Learning Services Center (Central Office employees) for instructions on how to seek reimbursement for travel expenses.
Due to current travel restrictions, VDOT employees are strongly encouraged to attend U. Va. TTA workshops on a day trip basis. Overnight travel requires permission from your District Administrator or Chief -- and in some cases higher levels of authority. If you require overnight lodging to attend a U. Va. TTA workshop, consult with your supervisor, District Training Coordinator, or VDOT Learning Services Center on travel approval procedures.